Four Star Mattress E-Warranty

All Four Star mattresses come with a 15-year limited warranty. The warranty does not cover defects caused by normal wear and tear or improper use of your quality Four Star mattress. In the unlikely event of a warranty service being required, Four Star will repair or replace without any charge to the original purchaser. Four Star reserves the right to substitute materials of equal or higher quality when necessary. Transportation charge will be responsible by the original purchaser.

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What are the 3 main reasons you choose Four Star Mattress?
What are the 3 main reasons you choose Four Star Mattress?

The quality and craftsmanship that are built into every FOUR STAR mattress allow FOUR STAR to offer a limited warranty against defects in workmanship and/or materials (other than fabric, handles or tufting rosettes, if featured on this product). This warranty extends only to the original purchaser.

FIFTEEN (15) YEAR PRO-RATED WARRANTY

If service resulting from any such defect is required during the non prorated year(s) after purchased, FOUR STAR shall repair without charge for labor and materials OR at Manufacturer’s option – replaced. If identical materials or models are not available at the time of service, we reserves the right to substitute materials or models of comparable quality. Purchaser shall be responsible for transportation costs.

RETAIN YOUR PROOF OF PURCHASE AND THIS WARRANTY:

Proof of purchase with date, place of purchase and purchase price is required to obtain service under this warranty. Model name label and production label must be available to identify the bedding and validate this warranty.
This Limited Warranty shall NOT apply to damages resulting from normal wear and tear and existence of any of the following circumstances shall make the foregoing warranty null and void:

  1. The warranty shall be void if the mattress is folded, saturated in any form of liquid, burned, soiled or in found to be in unsanitary condition;
  2. The warranty applies to genuine structural defects in the product. Normal wear and tear of parts like cover fabrics and padding is not covered under warranty other than defective workmanship or material;
  3. The warranty does not apply if mattress is subjected to an inadequate or inferior bed base/foundation;
  4. Body impression are caused by natural compression of upholstery materials. Compression of upholstery materials of 1 1/2″ or less should not be considered as sagging of the mattress or structural design defect. Compression of upholstery layers is not covered under this limited warranty. Sagging occurs when the mattress has a depression greater than 1 1/2″.
  5. The warranty does not cover “Comfort Expectation”.